Our Guarantees

At Martin Engineering, when we deliver and install a product that we manufacture, we do so with absolute confidence that it is of the highest quality on the market and that it will perform as promised. We want you to have that same high level of confidence when you buy from us. That’s why we have the strongest guarantees in the business…we want the risk to be entirely on us, not you. 

While our guarantees vary in the specifics depending on the product or solution, they all boil down to a simple promise: Our products will work to your satisfaction. And if they don’t, we’ll give you your money back.

Absolutely No Excuses, Money-Back Guarantee

No Risk. No Hassle. If for any reason, you're not completely satisfied with your product or solution from Martin, we will happily honor our Absolutely No Excuses Guarantee and fully refund your money or provide a better solution for you. Period.

Absolutely No Excuses, Problem Solved Guarantee

If our engineered system, installed and serviced by Martin, does not perform to your satisfaction, you may return the equipment for cash or credit equal to the cost of the system. All systems installed and serviced by Martin will carry our Absolutely No Excuses Guarantee on the equipment, the installation and the performance for the entire life of our service relationship.